SHIPPING & TRACKING
We ship worldwide daily, pack with care.
We accept PayPal only.
We only ship PayPal payment shipping address. If you want to change the address, you should add a new shipping address before payment.
We ship your order via Hong Kong Post registered airmail service (with tracking number and delivery signed-for). Hong Kong Post is well-know for efficienct and cost-effective service.
Shipping cost for standard video games are fixed unless otherwise stated:
Tracking number wil be provided within 1-2 days after shipment.
The period that we usually take to retrieve the products you ordered, pack and ship them to you.
Most orders are processed within 1 to 2 business days of cleared and confirmed payment provided that the items you ordered are in stock.
Stock availability is indicated in each product description on our web site, but high-demand items sometimes sell out faster than our web site indicators can display.
Currently we processes and ships items Monday to Friday. Orders placed on Saturday or Sunday will be processed and/or shipped the following business day.
We will not be processing or shipping orders on general holidays.
Please note that security measure such as payment verfification for high value orders may cause delay of processing time.
The total number of business days (Monday - Friday) it takes you to receive your order, not including processing time.
Estimited Delivery time (for reference only)
However, under certain circumstances such as peak shopping season (Christmas) delivery time could be 1-2 weeks longer than expected.
Delay may caused by the customs clearance process or weather condition in transit which are out of our control.
We will keep you update by Site News in case anything that cause delay of shipment.
Please read these explanations of shipping times according to stock availability:
|Please note that those are estimates and for your reference only.|
|Tracking Your Order|
You can find your tracking number via the following link (by entering your registered email):
We will email you tracking number within 1-2 days after shipment.
|If you order items with different stock availability - for example, an in-stock item along with a pre-ordered item - each item will ship as soon as it's ready. The additional items will still be charged the 'additional items' rate even if they ship separately.|
|If you still are not able to locate the package and it is past the shipping timeframe, please contact us so we may be able to resolve the issue.|